![]() ![]() It’s critical to ensure your service desk software fully integrates with an asset management solution and proactively addresses potential issues. Properly allocate the right devices to users, and refresh older assets so your employees have the technical resources they need to do their jobĬompanies currently operating with asset management solutions not connected with their ITSM tool, make it nearly impossible to do proper Asset Lifecycle Management.See the overall cost associated with managing the devices, and make better decisions on the equipment used by your organization.Align assets with support tickets, giving you consistent and up-to-date information on the technical support needed for your assets.Establish a consolidated and accurate database of all assets and to whom they are currently issued.The ideal asset management software is fully unified with your service desk software so you can: IT pros can get a better understanding of users’ self-service patterns and how much money is being spent on assets. A good asset management strategy makes it easier to track software licenses and warranties so that your business can avoid unnecessary repair charges or fines for breaching service level agreements (SLAs). It also makes it easier to move, add, or change configurations by connecting service information to specific assets. ![]() ITIL asset management allows for more effective incident and problem management, which can improve resolution rates and reduce resolution times.
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